Seniorimies ja seniorinainen verkkopalvelun ääressä.

The DigiIN project creates solutions which will ensure that the social welfare and healthcare sector’s digital services are available and accessible to everyone.

DigiIN – Towards socially inclusive digital society

The number of electronic services is increasing rapidly in Finland. As the new digital services support self-management, clients are expected to take a more skilled and active role while organisations and professionals have to learn a new service culture. There is a risk that new electronic services will increase social exclusion if the service culture fails to take vulnerable groups, such as older people, migrants and substance abusers, into consideration.

This project has three aims:

  • A reform of the service culture in the social and healthcare sector
  • Guaranteeing better electronic services for everyone
  • Preventing the marginalisation of people who are most vulnerable

In addition to high-quality scientific publications, the DigiIN project seeks to create practical solutions in cooperation with actors in the field and make information more accessible to decision-makers and interested parties.

Better electronic services for everyone – Results of the DigiIN project

The aim of the DigiIN project is to reform of the service culture in the social and healthcare sector and to obtain better electronic services for all.
The DigiIN project and its results are described by:
Senior Researcher Anu Kaihlanen, Finnish Institute for Health and Welfare (THL)
Researcher, Planner Sonja Iltanen, The Age Institute
Researcher, Doctoral Student Nuriiar Safarov, University of Helsinki
Development Manager, Jyrki Myllärniemi, Edistia, Espoon Diakoniasäätiö -concern

The video is subtitled in English. English subtitles are available in the video settings.