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Seniorimies ja seniorinainen verkkopalvelun ääressä.

The DigiIN project creates solutions which will ensure that the social welfare and healthcare sector’s digital services are available and accessible to everyone.

What’s new?

Digital skills are key for people to par­ti­cip­ate and have an impact in society

11.06.2021
In today’s digitalising societies, digital skills give people power by affording them the opportunity to participate as active citizens. Read more Digital skills are key for people to par­ti­cip­ate and have an impact in society

We are interested in both the customer’s perspective and the employees’ competence and development

22.04.2021
Introducing Teemu Rantanen, leader of the “Supporting socially marginalised groups with the use of digitalised services” sub-project. Read more We are interested in both the customer’s perspective and the employees’ competence and development

Digital services are aids – they do not replace people

08.04.2021
Sari Kujala is Vice Chair of the DigiIN Consortium and the leader of the subproject ‘Preventing social exclusion with usable, accessible and engaging digital services’. Read more Digital services are aids – they do not replace people

DigiIN – Towards socially inclusive digital society

The number of electronic services is increasing rapidly in Finland. As the new digital services support self-management, clients are expected to take a more skilled and active role while organisations and professionals have to learn a new service culture. There is a risk that new electronic services will increase social exclusion if the service culture fails to take vulnerable groups, such as older people, migrants and substance abusers, into consideration.

This project has three aims:

  • A reform of the service culture in the social and healthcare sector
  • Guaranteeing better electronic services for everyone
  • Preventing the marginalisation of people who are most vulnerable

In addition to high-quality scientific publications, the DigiIN project seeks to create practical solutions in cooperation with actors in the field and make information more accessible to decision-makers and interested parties.

DigiIN consortium
The work package leaders and subproject leader Sonja Iltanen (Age Institute), Anne Kouvonen (University of Helsinki), Teemu Rantanen (Laurea University of Applied Sciences), Sakari Taipale (University of Jyväskylä), Piritta Rautavuori (THL), Tarja Heponiemi (THL), Sari Kujala (Aalto University)