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Digital support provided by family and friends does not automatically lead to successful learning experiences or the independent use of...

The introduction of new client or patient information systems should be carried out carefully, as system changes have a significant...

The DigiIN project is nearing its halfway point. During the existence of the project, a lot has happened in the...

Many people in a vulnerable position feel that electronic social welfare and health care services are difficult to use and...

In today’s digitalising societies, digital skills give people power by affording them the opportunity to participate as active citizens. People...

Introducing Teemu Rantanen, leader of the “Supporting socially marginalised groups with the use of digitalised services” sub-project. Teemu Rantanen Doctor...

Sari Kujala is Vice Chair of the DigiIN Consortium and the leader of the subproject ‘Preventing social exclusion with usable,...

We pay attention to individual, social and structural factors when investigating both the causes of the problems in digital service use, as well as the possible solutions.

My research group is studying the use of digital devices and services by older people from a variety of perspectives. We are investigating factors that predict the use of digital devices at a later age, support the use of digital services and help to overcome barriers to use.

One of the topics we are currently studying is the change in the service and work culture brought about by digitalisation and digital management of health and social care. We are also studying factors that are related to areas such as the digital competence of health and social care personnel, documentation errors, stress related to information systems and burnout.