Introducing Teemu Rantanen, leader of the “Supporting socially marginalised groups with the use of digitalised services” sub-project. Teemu Rantanen Doctor...
We pay attention to individual, social and structural factors when investigating both the causes of the problems in digital service use, as well as the possible solutions.
My research group is studying the use of digital devices and services by older people from a variety of perspectives. We are investigating factors that predict the use of digital devices at a later age, support the use of digital services and help to overcome barriers to use.
One of the topics we are currently studying is the change in the service and work culture brought about by digitalisation and digital management of health and social care. We are also studying factors that are related to areas such as the digital competence of health and social care personnel, documentation errors, stress related to information systems and burnout.
The digitalisation of services creates new kinds of requirements for social welfare and health care professionals in client-oriented activities, shows...
