The project is divided by theme into five different work packages with leaders from different organisations.
1) Preventing social exclusion with usable, accessible and engaging digital services;
2) Promoting organisations’ and professionals’ new service and work culture;
3) Tackling the challenges of digitalisation in a multicultural society;
4) Enhancing the inclusion of older people in the digital service culture; and
5) Supporting socially marginalised groups with the use of digitalised public services.